1CRM is an Online Customer Relationship Management (CRM) and business solution. Helping businesses attract, retain, and delight customers through a combination of people, process, and technology. A seamless integration of every aspect of business.
What is CRM?
Customer Relationship Management
The Age of the Customer
Providing exceptional customer service can mean the difference between a lost customer, and one that recommends you to friends & social media connections. With 1CRM, you can foster a truly personalized approach to customer service. With the click of a button, you can see their every interaction with your business, connect to their social media channels, and seize upcoming opportunities. When they call, you will be ready to continue the conversation.
Effective CRM solutions reduce costs, while increasing sales & productivity by automating your every business process. Generate leads, nurture customer relationships, manage orders, projects, and service cases all from a single platform. Extensive customization options provide a personalized user experience, saving you time each day, and reducing customer wait times.