It’s Valentine’s Day is this weekend! And while you’re browsing the aisles of heart shaped chocolates and overpriced cards, don’t forget about your other Valentine – your customers! They have put their time, money, and faith into you – so don’t they at least deserve yours? After all, you may have wooed them once, but…
It’s easy to understand CRM terminology when you work with it every day, but many clients are new to CRM systems and have got used to calling their data whatever names they want to call it. We’ve created a CRM Glossary to help you understand all the features (and jargon) associated with your new CRM…
Buying a CRM system for your small business may seem overwhelming. There are hundreds of choices to choose from, but some may not have all the features that you need to run your business. Here’s a CRM checklist made to help small businesses figure out what features they need from their CRM. Click here for…
Most of the time when people talk about CRM software it’s from the perspective as a sales and marketing tool. However, CRM software can also enhance in-house customer service. When it comes to not only winning business, but also providing your customers with exceptional service, a CRM solution can be a valuable tool. With an…