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  • PRODUCTS
    • 1CRM: CRM & Business Management
      • 1CRM Features Overview
      • 1CRM 30-Day Free Trial
      • 1CRM Integrations
      • 1CRM iPhone App: Free Download
      • 1CRM Android App: Free Download
      • 1CRM Startup Edition: Free Download
      • CRM Comparison Page
    • Customer Connection: WordPress Portal
      • Live Demo
      • Portal Features
    • Lead Guerrilla: Marketing Automation
      • Marketing Features
  • PRICING
  • RESOURCES
    • Welcome to 1CRM
      • Guided Tour
      • Getting Started
      • Documentation
      • Blog
      • Developers
      • Professional CRM Services
      • Contact Us
    • Keep Learning
      • CRM Training Centre
      • Knowledge Base
      • 1CRM Video Channel
      • Online Guide
      • CRM Glossary
  • CUSTOMERS
    • Login: 1CRM Customer Connection
    • Support Request Form
    • 1CRM Reviews
    • Use Cases and Solutions
      • CRM For Accounting
      • CRM For Small Business
      • CRM Project Management
      • Cloud-Based CRM
      • Online CRM
      • Customer Relationship Management Software
  • PARTNERS
    • Partner Directory
    • 1CRM Partner Program

Tag Archives: Customer Service

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  2. Entries tagged with "Customer Service"

1CRM Now Integrates with LiveChat

1CRM Partner Products & Integrations, Sales & MarketingBy Suzanne MandyburaAugust 2, 2017Leave a comment

The most important part of a CRM system is being able to quickly access all the data you need. Switching between programs increases errors, tests your patience, and increases wait times. Whether it’s an invoice, sales data, or contact information, you want that data quickly, and in the proper context. 1CRM integrates with over 30…

5 Best WordPress Live Chat Plugins

1CRM Features, Business Tips & Tricks, Customer Service, Sales & Marketing, Small BusinessBy Suzanne MandyburaOctober 13, 20157 Comments

Whether you sell services or actual products, one of the best things you can do is to allow your visitors to easily get in touch with you. By using a CRM system such as 1CRM, your clients can get in touch using phone, email, web-to-lead forms and a self-service customer portal. Now, you can provide potential clients…

Top 5 Customer Service Skills You Need to Succeed

Business Tips & Tricks, Customer Service, Sales & MarketingBy Suzanne MandyburaMay 25, 20153 Comments

Customers are the heart of every business, and excellent customer service is what keeps everything pumping. Creating a uniquely pleasant experience for your customers is what can set you apart from competitors and increase customer loyalty. It’s not as hard as it sounds either. There are a few basic skills that you can implement today…

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