Most of the time when people talk about CRM software it’s from the perspective as a sales and marketing tool. However, CRM software can also enhance in-house customer service. When it comes to not only winning business, but also providing your customers with exceptional service, a CRM solution can be a valuable tool. With an…
While popular among business circles and forever immortalized as one of the grandfathers of cloud software, Salesforce CRM is no longer the top CRM system on the market and there are several alternatives that are better for small and mid-sized companies. Why do you need an alternative to Salesforce CRM? Why wouldn’t you want alternatives…
How long did it take for this blog post to appear? 2 seconds? 4? The blink of an eye? However long it took – thanks for sticking around! Because studies show that these days, even 400 milliseconds — literally the blink of an eye — is considered too long to wait for a page to load.…
“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instil in us. Cheers to a new year and another chance for us to get it right.” – Oprah Winfrey. Today, many people will be busy making New Year’s Resolutions. Perhaps they want to lose…
With Christmas parties to attend, presents to buy, and chocolates to eat, it can become pretty difficult to sit down, focus, and get some work finished. Here are 5 tips to help you stay productive during the holidays! 1. Buy Online Don’t have time to wait in line? In your after-work time, try online shopping.…
In our last article we touched on the features and functions of a CRM that were particularly important to small businesses. In this second instalment, we look at the less technical CRM needs of these organizations, such as: Ease of use Inexpensive software or service Limited user training requirements, and availability of low cost online training Ease…
In this first of two articles, we look at the features and functions of a CRM that are specific to small business requirements. In the next installment we’ll look at small business CRM needs that are less technical but at least as important, such as ease of use and affordability. Customer Relationship Management (CRM) implementations that resembled CRM as we…
Welcome back to Top 10 Tuesday! Here are 10 ways to make your business run more efficiently! 1. Implement a CRM System – To begin running your business more efficiently, you need to implement a CRM solution. It will streamline your sales force, hold every piece of information regarding your accounts, leads, and contacts, and promote collaboration…
While there are as many ways to run a small business as there are small businesses, there are common themes found in those who succeed. Here are the 9 must-have tips for any solo entrepreneur! 1. Expedite – While managing a business all by yourself can be an attractive option, if you can afford to, hire…
What you eat can make the difference between an excellent day in the office and a sluggish one. Here are the Top 10 Foods to Increase Productivity! 1. Chocolate “Dark chocolate contains antioxidant properties that “increase the production of endorphins while enhancing focus and concentration,” whereas milk chocolate is good for quickening reaction time and…