To succeed in today’s market, you can’t just sell a great product. You also need to offer quality customer service to every person you encounter. When a customer has an exceptional experience, they tend to write positive online reviews and tell their friends about it. This will increase customer loyalty and overall business revenue. Sounds…
Let’s say you’ve just discovered an amazing CRM system that you’d love to see implemented at your place of work. You email it to your boss, and call to discuss this new holy grail you’ve found. Only, your boss doesn’t seem as enthused about it as you… Oh no! Is this the end of automated…
For all businesses, growth is essential in order to keep up with the competition. Small and medium-sized businesses also have to factor in budget limits and a quick time frame for making their mark on the world. Growing with a limited budget can be a difficult task for anyone, but SMBs are discovering that Cloud CRM makes it…
Whether you’re considering a Cloud CRM solution – or moving to the cloud in general – you might have a few concerns over security. And you wouldn’t be alone. Microsoft conducted a survey that reported 60% of SMB’s had concerns about data security in the cloud, 45% worried about losing control over their data and 42% doubted the reliability…
While your business may not sell candy or pumpkins, there are plenty of ways every business can participate in Halloween, and strengthen customer relationships in the process. Here are the top 6 ways you can celebrate Halloween at work: #1. UNICEF Halloween Party Trick-or-Treat for UNICEF has been a Halloween tradition since 1950. While you…
The internet is full of many wondrous things like cat videos, Facebook and silly images. They eat up our time, and we love every minute of it. Although, we don’t usually learn much or become a better person because of them. This is where online education comes in. Using only your laptop, you can become a better entrepreneur.…
Whether you sell services or actual products, one of the best things you can do is to allow your visitors to easily get in touch with you. By using a CRM system such as 1CRM, your clients can get in touch using phone, email, web-to-lead forms and a self-service customer portal. Now, you can provide potential clients…
Do you avoid networking events like the plague? Prefer email to phone calls? Feel drained when you’ve been out socializing for the day? Chances are pretty good that you have an introverted personality. Not sure? Here are 23 more signs you might be an introvert. Introversion in the Workplace Typically, introverts thrive in small groups and…
Which CRM solution is right for your business? There are many options out there, and it can be tough to decide. A good CRM solution should not only be user-friendly, customizable and help you keep customers from slipping through the cracks, but it should also be cost-effective. Organizations today are switching to the 1CRM solution…
It may not be #motivationmonday, but you can never have enough inspiration to get you through the week. Why movies? I firmly believe that there’s infinite amounts of wisdom and ideas that can be gleaned from watching movies. They are after all a direct result of someone’s creativity and the skill of several contributors. I…