Citizen Relationship Management Platform

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Centralized Data

reduce duplicate entry and errors while gaining robust geo-specific analytics

Project Management

Create and track projects throughout their lifecycle with 1CRM. Generate gantt charts and cost estimates vs. actuals.

Personalized CRM

Increase productivity with a custom-fit CRM solution. Create custom dashboards, modules, fields, layouts and menus - for mobile and desktop experiences.

Automated Workflows

Create dynamic workflows to process requests and assign them to the appropriate department.

Order Management

Manage your orders from quotes to shipping and receiving with 1CRM. Define price books & product catalogs.

Service & Case Management

Support your clients with 1CRM case management. Create & track service cases, assign priorities, add to the knowledge base.