1CRM & GDPR Guide

This Guide describes some of the basics of the European Data Protection Regulation (GDPR), who it applies to, and what changes have been made to 1CRM to help you comply with its more stringent data privacy requirements. (17 pages)

Why Do You Need to Learn About the GDPR?

While the GDPR is an EU regulation it does not merely apply to EU businesses; any entities processing the personal data of EU citizens need to comply. Failure to comply will result in significant fines of up to 4% of annual revenue or €20 Million, whichever is more.

What Changes Were Made to 1CRM?

Learn about the new Data Privacy module; the Data Privacy Manager Role; viewing, printing and erasing Personal Data; and using the studio to mark new or existing modules or fields as Personal Data.

The 1CRM Cloud and GDPR

This guide covers the changes in policies and procedures for the 1CRM Cloud, as well as the technical measures in place to comply with GDPR requirements.

Your Responsibilities as a Data Controller

1CRM customers are the Data Controllers for the client data contained within their 1CRM systems, and are required to have their own systems and processes in place to comply with GDPR.

Learn more about 1CRM

Get the most out of 1CRM - check out the rest of our documentation!