Full-Service Partner

Full-Service Partners are partners that sell and support 1CRM solutions: via the 1CRM Cloud, in Partner Cloud hosting, and on client premises. Being a 1CRM Full-Service Partner is straightforward: You maintain the client relationship. You make the sales, and earn 25-33% on all sales. You handle direct client support requests, using 1CRM tech support personnel as your backup resources. Of the five types of 1CRM Partners, the Full-Service partnership is the most critical to the ongoing development of the 1CRM business model.

Some of the important characteristics of a successful Full-Service partner are:

  • An established business with strong financial health
  • An existing client base of small/medium businesses with 2-250 employees
  • Strong sales organization focused on this customer segment
  • Technical support capabilities for web-based applications and their platforms
  • CRM consulting and implementation experience
  • Ability to commit and deliver on a revenue target
  • Availability of dedicated sales and marketing resources
  • Strong fit between 1CRM’s Product and Service offerings, and Partner’s services
  • Strong overlap between 1CRM’s and Partner’s target audience or customer base
  • Ability to establish and maintain a pipeline of customers and generate a steady flow of sales (your partnership will lapse after a year with no new sales)
  • Customer references
  • A minimum of two sales and one technical representative