Full-Service Partners are partners that sell and support 1CRM solutions: via the 1CRM Cloud, in Partner Cloud hosting, and on client premises. Being a 1CRM Full-Service Partner is straightforward: You maintain the client relationship. You make the sales, and earn 25-33% on all sales. You handle direct client support requests, using 1CRM tech support personnel as your backup resources. Of the five types of 1CRM Partners, the Full-Service partnership is the most critical to the ongoing development of the 1CRM business model.
Some of the important characteristics of a successful Full-Service partner are:
- An established business with strong financial health
- An existing client base of small/medium businesses with 2-250 employees
- Strong sales organization focused on this customer segment
- Technical support capabilities for web-based applications and their platforms
- CRM consulting and implementation experience
- Ability to commit and deliver on a revenue target
- Availability of dedicated sales and marketing resources
- Strong fit between 1CRM’s Product and Service offerings, and Partner’s services
- Strong overlap between 1CRM’s and Partner’s target audience or customer base
- Ability to establish and maintain a pipeline of customers and generate a steady flow of sales (your partnership will lapse after a year with no new sales)
- Customer references
- A minimum of two sales and one technical representative