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1CRM vs. Keap

1CRM starts at $13/user/month with no mandatory implementation fee and no early termination penalties. The free self-hosted Startup edition gives small teams a genuine no-cost entry point.

Keap starts at $249/month for just 2 users and 1,500 contacts — and that's before the mandatory $500 implementation fee every new customer must pay. Pricing increases as your contact list grows (the opposite of a volume discount), additional users cost $39/month each, and annual contracts carry a $299 early termination fee if you need to leave. Keap was acquired by Thryv in 2024, raising questions about long-term product direction.

1CRM delivers more value at a fraction of the cost — with transparent per-user pricing, no contact limits on paid plans, and no surprise fees.

Last updated: May 2026

1CRM's Main Advantages Over Keap:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Keap lacks customer service and project management completely and has minimal order management capabilities.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Realistic & Flexible Pricing

1CRM is typically about half the price of KEAP, while providing a much broader set of capabilities. 1CRM also offers annual subscriptions with cost savings, as well as a perpetual license option.

Complete Business Solution

While 1CRM itself provides All-in-One CRM capabilities, it is also the centre of an integrated ecosystem that includes a Customer Portal, eCommerce solutions, Accounting integrations, IP Telephony, online meetings and more.

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1CRM vs Keap: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Keap Professional)

FEATURES
1CRM (Unlimited Contacts)
KEAP (10,000 Contacts)
Basic Cost (1 User)​
$34 (+$34 Per User)
$249/month flat (2 users) + $39/extra user
Cost for 10 Users​
$340
$6,084+ (base + 8 extra users + mandatory $500 setup)
Monthly/Annual Plans
Monthly, Annual & Perpetual
Monthly or Annual ($299 early termination fee)
Cost of Implementation
$0 (Training Available at Cost)
$500 (Mandatory Fee)
Contacts & Company Records
Unlimited
Limited by Subscription
User Limit
Purchase Any # of Users
Max 10 Users
REST API Service
Limited
Mobile Apps
Customize Menu & Screen Layouts
Only Screen Layouts
Custom Fields
Unlimited
Max 100 Custom Fields
Module Designer
Customer Service Management
Project Management
Product Catalog, Quotes, Invoices
Basic invoicing only — no inventory
Sales Process Automation
Email Templates
Mass Email Campaigns & Tracker
Target Lists & Automated Follow-ups
Standard & Custom Reports

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