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1CRM vs. MS Dynamics
1CRM delivers full CRM, order management, project management, and customer service from $13/user/month — ready to use on day one, with no Microsoft ecosystem dependency and no enterprise implementation project required.
Microsoft Dynamics 365 starts at $65/user/month for Sales Professional — five times 1CRM's entry price — and real deployments require implementation partners with costs that typically start at $25,000 and can exceed $500,000 for complex organisations. Full API access requires the Enterprise tier at $95/user/month. Every additional module (Marketing, Service, Finance) is a separate subscription.
1CRM is the smarter choice for SMBs that want powerful CRM without the enterprise price tag, the Microsoft lock-in, or the multi-month implementation timeline.
Last updated: May 2026
1CRM delivers full CRM, order management, project management, and customer service from $13/user/month — ready to use on day one, with no Microsoft ecosystem dependency and no enterprise implementation project required.
Microsoft Dynamics 365 starts at $65/user/month for Sales Professional — five times 1CRM's entry price — and real deployments require implementation partners with costs that typically start at $25,000 and can exceed $500,000 for complex organisations. Full API access requires the Enterprise tier at $95/user/month. Every additional module (Marketing, Service, Finance) is a separate subscription.
1CRM is the smarter choice for SMBs that want powerful CRM without the enterprise price tag, the Microsoft lock-in, or the multi-month implementation timeline.
Last updated: May 2026
1CRM's Main Advantages Over MS Dynamics:
All-in-One CRM
Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Microsoft Dynamics requires many expensive bolt-on products to compete against other suites.
Enhanced Customization
Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.
Professional Services
No need for a dedicated IT department! Out of the box, 1CRM is a much broader, more integrated solution. Base level support is standard with all 1CRM packages and in-house training, implementation and customization services are available to help propel your business to the next level.
Realistic & Flexible Pricing
1CRM is typically about a third or a quarter of the price of MS Dynamics, while providing a much broader set of capabilities. With no caps on monthly emails and an affordable per user cost, choose a CRM that will encourage your growth without draining your bottom line.
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1CRM vs MS Dynamics: The Ultimate Comparison
Comparison based on full feature packages (1CRM Cloud Enterprise vs. Dynamics 365 Sell Enterprise)
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