1CRM vs. MS Dynamics

1CRM is a highly customizable CRM built for comprehensive management of small-to-medium businesses. Its core strength is the integration of order management (quotes, invoices, product catalog, purchase orders, inventory tracking and more), customer service and project management within a unified CRM framework.

Microsoft Dynamics is a relatively expensive CRM which is designed to integrate with the Microsoft family of software within organizations that have an in-house IT department. With sufficient budget and IT effort integrating add-ons you can extend it to cover a broad range of business needs - but it is not for IT novices or those with limited budgets.

1CRM's Main Advantages Over MS Dynamics:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Microsoft Dynamics requires many expensive bolt-on products to compete against other suites.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Professional Services

No need for a dedicated IT department! Out of the box, 1CRM is a much broader, more integrated solution. Base level support is standard with all 1CRM packages and in-house training, implementation and customization services are available to help propel your business to the next level.

Realistic & Flexible Pricing

1CRM is typically about a third or a quarter of the price of MS Dynamics, while providing a much broader set of capabilities. With no caps on monthly emails and an affordable per user cost, choose a CRM that will encourage your growth without draining your bottom line.

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1CRM vs MS Dynamics: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Dynamics 365 Sell Enterprise)

Microsoft Dynamics
Per User Cost
Monthly & Annual Plans
Monthly, Annual & Perpetual
Monthly & Annual Only
Monthly Cost for 10 Users
Cost of Basic Implementation
No Standard Support
Free Smartphone Apps
$75 Per Device
REST API Service
Requires: Power Apps
Lead Tracking
Requires: Versium Project
Lead Management
Requires: Project Service Automation
Project Management
Requires: Project Service Automation
Booking Calendar
Requires: Project Service Automation
All-In-One CRM
Custom Objects
WooCommerce Integration
Requires: Live Assist for Dynamics 365
CRM and Marketing Workflows
GDPR Compliant
Standard & Custom Reports
Email Templates

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