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1CRM vs. Salesforce

1CRM is a highly customizable CRM built for comprehensive management of small-to-medium businesses. Its core strength is the integration of order management (quotes, invoices, product catalog, purchase orders, inventory tracking and more), customer service and project management within a unified CRM framework.

Salesforce is the largest CRM provider on the planet, with offices across the globe. They count many of the world's largest companies among their customers and the classic solution for a Fortune 500 company is Salesforce integrated with SAP. But that does not make this expensive yet fairly narrow sales-focussed CRM right for your business. Broadening the scope of the system involves add-ons that push an already expensive system to price levels beyond the reach of most small/medium businesses.

Compare to other CRMs

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1CRM's Main Advantages Over Salesforce:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Salesforce lacks customer service, project management and extended order management capabilities. Adding them is ridiculously expensive.

SME Business Pricing

1CRM costs less than 25% of the price of Salesforce while providing a much broader set of capabilities. 1CRM also offers monthly subscriptions to reduce upfront costs, as well as a perpetual license option.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Case Management

Manage your entire case lifecycle from a single system. Automatically assign cases and software bugs from incoming emails and web forms. Use automated workflows to assign cases to teams, and send instant customer responses to speed up your case resolution process.

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1CRM vs Salesforce: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Sales Cloud Enterprise)

FEATURES
1CRM
Salesforce
Per User/Month Cost
$34
Starting at:
$150
Annual Cost (10 Users)
$4,080
Starting at:
$18,000
Monthly / Annual Plans
Monthly, Annual & Perpetual
Annual Only
Quote Management
Requires: CPQ & Billing Add-on
($75 Per User, Per Month)
Invoices, Inventory Tracking, Shipping
Customer Service, Case Management
Project Management
Workflow Automation
Requires: Sales Cloud Einstein
($50 Per User, Per Month)
Partner Relationship Management
Requires: Partner Relationship Management
($25 Per Member, Per Month)
Timesheets & Booked Hours
WooCommerce Integration
PDF Form Designer
REST API Service
Limited
Mobile Apps
Standard & Custom Reports

Business owners love 1CRM. See what they have to say!

REVIEWS!
"1CRM provides a broad feature set with all the integration capabilities we need in a system at the center of our company."
Trudy AndersonTrihedral Engineering Limited
"The capabilities are incredible and allows for streamlined automation of business processes, reporting and customer engagement."
Moira NicholleEPT Clean Oil
"Very simple to use and the customer service representatives are very knowledgeable and helpful.This CRM is simple to set up which is great for people who are not very tech-savvy."
Sabrina BurnsInstaFame Marketing
"I appreciate all the support you guys have provided for well over a decade... it has offered us great value for many years."
Adam ReidLumerical
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