1CRM vs. Salesforce

1CRM is a highly customizable CRM built for comprehensive management of small-to-medium businesses. Its core strength is the integration of order management (quotes, invoices, product catalog, purchase orders, inventory tracking and more), customer service and project management within a unified CRM framework.

Salesforce is the largest CRM provider on the planet, with offices across the globe. They count many of the world's largest companies among their customers and the classic solution for a Fortune 500 company is Salesforce integrated with SAP. But that does not make this expensive yet fairly narrow sales-focussed CRM right for your business. Broadening the scope of the system involves add-ons that push an already expensive system to price levels beyond the reach of most small/medium businesses.

1CRM's Main Advantages Over Salesforce:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Salesforce lacks customer service, project management and extended order management capabilities. Adding them is ridiculously expensive.

SME Business Pricing

1CRM costs less than 25% of the price of Salesforce while providing a much broader set of capabilities. 1CRM also offers monthly subscriptions to reduce upfront costs, as well as a perpetual license option.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Case Management

Manage your entire case lifecycle from a single system. Automatically assign cases and software bugs from incoming emails and web forms. Use automated workflows to assign cases to teams, and send instant customer responses to speed up your case resolution process.

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1CRM vs Salesforce: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Sales Cloud Enterprise)

Per User/Month Cost
Starting at:
Annual Cost (10 Users)
Starting at:
Monthly / Annual Plans
Monthly, Annual & Perpetual
Annual Only
Quote Management
Requires: CPQ & Billing Add-on
($75 Per User, Per Month)
Invoices, Inventory Tracking, Shipping
Customer Service, Case Management
Project Management
Workflow Automation
Requires: Sales Cloud Einstein
($50 Per User, Per Month)
Partner Relationship Management
Requires: Partner Relationship Management
($25 Per Member, Per Month)
Timesheets & Booked Hours
WooCommerce Integration
PDF Form Designer
REST API Service
Mobile Apps
Standard & Custom Reports

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