1CRM vs. SugarCRM

1CRM is a highly customizable CRM built for comprehensive management of small-to-medium businesses. Its core strength is the integration of order management (quotes, invoices, product catalog, purchase orders, inventory tracking and more), customer service and project management within a unified CRM framework.

Sugar Sell by SugarCRM is a sales-focussed CRM system that offers a conventional set of CRM sales tools with good analytics. At $2,880 it has a higher entry-level price than many options. Sugar Sell also lacks major features such as project management, service management and extended order management so it is really only suitable for a narrow Sales CRM application, not any broader business management.

1CRM's Main Advantages Over Sugar Sell:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Sugar Sell lacks customer service, project management and extended order management capabilities.

Realistic & Flexible Pricing

1CRM costs less than half the price of Sugar Sell, while providing a much broader set of capabilities. 1CRM also offers monthly subscriptions to reduce upfront costs, as well as a perpetual license option.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Complete Business Solution

While 1CRM itself provides All-in-One CRM capabilities, it is also the centre of an integrated ecosystem that includes a Customer Portal, eCommerce solutions, Accounting integrations, IP Telephony, online meetings and more.

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1CRM vs SugarCRM: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Sugar Sell)

Sugar Sell
Per User Cost
$80 (Minimum $2,880 – 3 users annual)
Monthly/Annual Plans
Monthly, Annual & Perpetual
Annual Only
User Minimum
Entry-Level Cost (1 User)
10 Users
Free Trial
30 days
7 days
Sales Lifecycle of a Lead, Contact, Account
Opportunity Management
Extended Order Management
Lacks Inventory Tracking, Payments, POs, Shipping …
Customer Service Management
Project Management, Timesheets
Customer Portal
PDF Form Designer
Module Designer
WooCommerce Integration
Mobile Apps
Email Campaigns, Target Lists, Templates
Standard & Custom Reports

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