It’s easy to understand CRM terminology when you work with it every day, but many clients are new to CRM systems and have got used to calling their data whatever names they want to call it.
We’ve created a CRM Glossary to help you understand all the features (and jargon) associated with your new CRM system, and how they relate to your business processes. Here are a few choice terms to get you started:
[gap height=”15″ /]
Quotes – are agreements between customers and vendors to deliver the requested product within the specified time at the agreed price. A quote can be converted into a Sales Order or Invoice with a single click. Templates can also be created based on the quote details and then be sent to the customer.
[gap height=”15″ /]
Cloud CRM or SaaS – is hosted by a CRM vendor and stores the company’s data online. It provides the software as a service because the client doesn’t need to install or maintain anything, they are simply provided with a link to begin using the service.
[gap height=”15″ /]
On-premise CRM – is a conventional software – what we’re all used to. It involves installing software on your own servers in your computer room and using your own IT staff to manage it. There is no limitation in data storage.
[gap height=”15″ /]
Forecasts – are the factual insights needed for making smart business decisions and anticipating future sales. Within 1CRM, your forecasts are automatically generated in the form of charts and textual information to provide you with a personalized view of your real time business for tracking and fine-tuning the sales process in your organization.
[gap height=”25″ /]
[ninzio_button text=”Learn More in the Glossary” size=”small medium large” target=”_self _blank” icon=”icon name” back_color=”” color=”” href=”http://www.1crm.com/crm-glossary/” /]
Did we leave anything out? Post any requests here, and they will be added to the glossary!
