Which CRM solution is right for your business? There are many options out there, and it can be tough to decide. A good CRM solution should not only be user-friendly, customizable and help you keep customers from slipping through the cracks, but it should also be cost-effective. Organizations today are switching to the 1CRM solution…
Software Advice, a review site for software applications, recently analyzed nearly 365 interactions with marketing automation software buyers to discover the top reasons for evaluating, the most requested features and most active buyer sizes and segments. Key findings are summarized below! Key Findings: Nearly all buyers (98 percent) are looking for dedicated marketing automation software for the first time,…
Did you just spend thousands of dollars on a new and flashy CRM system, only to discover that it doesn’t solve the daily aches and pains that are holding your business back? You’re not alone. This happens all the time to businesses large and small – and it doesn’t have to. Why Do CRM Implementations…
Customers are the heart of every business, and excellent customer service is what keeps everything pumping. Creating a uniquely pleasant experience for your customers is what can set you apart from competitors and increase customer loyalty. It’s not as hard as it sounds either. There are a few basic skills that you can implement today…
LEADING CLOUD-BASED BUSINESS APPS GetApp has released their quarterly ranking of the top 25 cloud-based business apps in different categories. Upon investigation, there are over 200 CRM solutions on GetApp, and over 1000 Cloud-based business apps, so we’re pretty blown away that 1CRM came in at #12 in the ranking of the top 25 cloud-based…
CRM software isn’t just for high tech businesses… [gap height=”5″ /] It’s for every business – big and small! Every business owner needs a way to stay organized, effectively grow their business, and nurture their customer relationships. [gap height=”10″ /] While the rolodex may have been sufficient in the old days, modern businesses have discovered how…
During this exciting week at CeBIT 2015, 1CRM has released version 7.7! With more white space and a splash of colour, 1CRM 7.7 is the new fresh face of the CRM marketplace. And the changes aren’t just skin deep – there are many new and exciting features to help you grow your business and save…
It’s easy to understand CRM terminology when you work with it every day, but many clients are new to CRM systems and have got used to calling their data whatever names they want to call it. We’ve created a CRM Glossary to help you understand all the features (and jargon) associated with your new CRM…
1CRM has a very useful Campaigns module which is most often used for Email Marketing Campaigns. The basics of a campaign are to – Define an email template to be sent out Define a target list of recipients – who may be Contacts, Leads, or Targets Define a campaign which pulls together the target list…
Running a small business can be expensive, and while implementing a CRM system saves you money in the long run, it may seem like a large expense at first. Here are a few ways to trim the cost of your CRM implementation. 1. Managers first The first users of your CRM system can be owners,…