1CRM vs. Pipedrive

1CRM is a highly customizable CRM built for comprehensive management of small-to-medium businesses. Its core strength is the integration of order management (quotes, invoices, product catalog, purchase orders, inventory tracking and more), customer service and project management within a unified CRM framework.

Pipedrive is a moderately priced and attractive CRM system with a narrow focus on simply helping sales people track their contacts and sales pipeline. Pipedrive lacks the tools needed to enable a full 360° customer view such as project management, customer service and order management.

1CRM's Main Advantages Over Pipedrive:

All-in-One CRM

Get all the sales, marketing, order management, customer service and project management features you need within a single easy-to-manage CRM solution. Pipedrive lacks customer service, project management and order management capabilities.

Role-Based Access

Manage the capabilities of each employee within the CRM and what data they can see. Segment data access between sales regions, while providing management with a comprehensive view. Each employee sees only the menu options relevant for their job function.

Enhanced Customization

Give your clients the personal touch with deep customization available on all system PDFs such as quotes, invoices, packing slips etc. Customize the menu system, add unlimited custom fields, edit screen layouts and list views, then tailor dashboards and reports as desired.

Complete Business Solution

While 1CRM itself provides All-in-One CRM capabilities, it is also the centre of an integrated ecosystem that includes a Customer Portal, eCommerce solutions, Accounting integrations, IP Telephony, online meetings and more.

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1CRM vs Pipedrive: The Ultimate Comparison

Comparison based on full feature packages 
(1CRM Cloud Enterprise vs. Pipedrive Professional)

Per User Cost
Monthly / Annual Plans
Monthly, Annual & Perpetual
Monthly & Annual Only
Monthly Cost For 10 Users
Sales Lifecycle of a Lead, Contact, Account
Opportunity Management
Role-Based Access
(3 teams maximum)
Product Catalog, Quotes, Invoices
Only Catalog
Customer Service Management
Project Management
WooCommerce Integration
PDF Form Designer
Timesheets & Booked Hours
Phone Support
Requires Pipedrive Enterprise @ $99 Per User
Mass Email Campaigns & Tracking
Email Templates
Mobile App
Standard & Custom Reports

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