How to build a customer experience that will make your audience so dedicated to your products that they won’t leave, even if a new competitor appears claiming better or cheaper services, because you’ve become an integral part of their lives.
21 Best Business Management Software Tools for Small Business Working in a small business is unlike anything else. It doesn’t matter if you’re the owner or another member of the team, you’re guaranteed to wear multiple hats regardless of your role. Whether that means taking on additional sales or operations responsibilities if you’re a marketer,…
MARKETING5 Things Your Business Needs to Crush the Competition Written by Suzanne Louis @BPskills MARKETING5 Things Your Business Needs to Crush the Competition Written by Suzanne Louis @BPskills Managing a small business that has a significant online aspect to it can be a daunting proposition. The big guys of bricks and mortar retail plus online…
Tired of the same old New Year’s Resolutions like your vow to eat better and exercise regularly? Let’s change it up this year and apply that extra-special New Year’s boost of enthusiasm to your business instead. We’ve compiled 7 new year’s resolutions for small business owners to complete. Pick and choose which ones speak to…
For all businesses, growth is essential in order to keep up with the competition. Small and medium-sized businesses also have to factor in budget limits and a quick time frame for making their mark on the world. Growing with a limited budget can be a difficult task for anyone, but SMBs are discovering that Cloud CRM makes it…
Whether you’re considering a Cloud CRM solution – or moving to the cloud in general – you might have a few concerns over security. And you wouldn’t be alone. Microsoft conducted a survey that reported 60% of SMB’s had concerns about data security in the cloud, 45% worried about losing control over their data and 42% doubted the reliability…
Whether you sell services or actual products, one of the best things you can do is to allow your visitors to easily get in touch with you. By using a CRM system such as 1CRM, your clients can get in touch using phone, email, web-to-lead forms and a self-service customer portal. Now, you can provide potential clients…
Which CRM solution is right for your business? There are many options out there, and it can be tough to decide. A good CRM solution should not only be user-friendly, customizable and help you keep customers from slipping through the cracks, but it should also be cost-effective. Organizations today are switching to the 1CRM solution…
Goals — Every business has them, every member of the team has them. If you’re not sure why goals matter, then think on this quote from Tony Robbins, “Setting goals is the first step in turning the invisible into the visible.” Without goals, a business will never be able to reach towards new heights, but…