CRM for Supply, Distribution and Manufacturing

Streamline operations from lead to delivery with one all-in-one CRM platform

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Why Supply, Distribution & Manufacturing Companies Choose 1CRM

 

1CRM is built for operational businesses that need more than just a contact database. With powerful tools for quoting, order management, inventory tracking, and even light manufacturing, 1CRM gives you complete control of your supply chain and sales lifecycle in one platform.

 

  • End-to-end visibility across inventory, orders, and accounts

  • Built-in quoting, shipping, and invoicing tools

  • Custom pricing, product bundling, and order tracking

  • Light job costing & production tracking for manufacturers

  • B2B sales workflows with credit controls and volume pricing

project management in warehouse

Manage the Complete Supply Chain Lifecycle

Lead Capture and Qualification

Capture new leads from websites, email campaigns, and trade shows. Score and assign them automatically to sales reps.

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Opportunities

Track every deal from inquiry to purchase order using pipeline stages tailored for distribution workflows.


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Order Management

Convert quotes to orders, manage inventory across warehouses, and generate purchase orders for backordered items.

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Shipping & Fulfilment

Track every shipment, generate delivery notes and packing slips, and notify customers automatically.


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Manufacturing & Job Costing

Plan light manufacturing jobs, allocate resources, and track materials, labour, and profitability in real time.


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Customer Service

Log customer service cases, returns (RMAs), and warranty requests—all linked to the original sales order.


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Advanced Features That Keep You Competitive

  • Multi-Warehouse Inventory: Monitor and transfer stock between locations
  • Price Books: Set pricing rules for individual customers
  • ERP/Accounting Integration: Native integration with QuickBooks Online, connect to with apps with Zapier or Make.com
  • Serial & Lot Tracking: Maintain traceability and comply with ISO or warranty policiesList Item
  • Production Scheduling: Plan jobs, track tasks, and manage materials per build
  • Mobile CRM Access: Equip field teams and reps with live data on the go

Market leading CRM ≈
Loved by Customers
1CRM provides a broad feature set with all the integration capabilities we need in a system at the center of our company.
Trudy Anderson
Trihedral Engineering Limited
The capabilities are incredible and allows for streamlined automation of business processes, reporting and customer engagement.
Moira Nicholle
EPT Clean Oil
We are very pleased with your performance, because it has helped us a lot in our sales because it has a variety of options and tasks such as creating budgets, monitoring, managing projects, invoices, which have made our work easier and more bearable. Your technical support team is amazing, very willing to help us and has found solutions in a short time.
Robert M.
(Sourced from G2)
1CRM stands out to me for two things - reasonable price, and really good quote and invoice functions included within the CRM. Seemed well suited to a small/medium business when I found it, and it has been true for our business.
Steve Z.
(Sourced from G2)
1CRM has all of the features that I needed right out of the box. Strong project management capabilities allowed me to cut my costs.
Ronny Cheng
Digital Astronauts
We found this CRM and incorporated into all aspects of our business from lead prospecting, service tickets, invoicing and quotes, email, project management and much much more. It was very easy to customize and their support team is one of the best I’ve dealt with from a CRM vendor.
Garett Llorente
Kewl Consulting Inc.
G2 High Performer Badge

Ready to Simplify Your Supply Chain Operations?

From first contact to final delivery, 1CRM helps you close deals faster, ship smarter, and scale with confidence.

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Frequently Asked Questions

Yes. 1CRM supports multi-warehouse inventory management, allowing you to monitor and transfer stock between locations.

Absolutely. You can convert quotes into orders, set custom pricing, create product assemblies (bundles), track orders, and manage backorders.

It enables generation of delivery notes and packing slips, shipment tracking, and automatic customer notifications for fulfilment events.

Many customers find that they do not need to use an ERP alongside 1CRM, in the circumstance that you do, 1CRM offers native integrations with QuickBooks Online and supports connections through Zapier or Make.com to sync with ERP/accounting tools.