Cloud Convenience vs. Government Snooping

Cloud computing services offer the promise of convenience and cost savings, but at the price of reduced control over your own information, reliance on third-party providers, and potential privacy risks should the data hosted in the cloud be disclosed to law enforcement agencies without sufficient disclosure or oversight. The Canadian government was clearly concerned by…

1CRM Announces RingCentral Integration

RingCentral’s customer call management features are now available within the 1CRM customer relationship management (CRM) platform. 1CRM already provides a wealth of information and powerful insights to business users, and when integrated with RingCentral, we now provide a more comprehensive view of customer interactions, in addition to smoother operational workflow. Detailed Description: 1CRM for RingCentral seamlessly…

Top Marketing Automation Buyer Trends of 2015

Software Advice, a review site for software applications, recently analyzed nearly 365 interactions with marketing automation software buyers to discover the top reasons for evaluating, the most requested features and most active buyer sizes and segments. Key findings are summarized below! Key Findings: Nearly all buyers (98 percent) are looking for dedicated marketing automation software for the first time,…