To succeed in today’s market, you can’t just sell a great product. You also need to offer quality customer service to every person you encounter. When a customer has an exceptional experience, they tend to write positive online reviews and tell their friends about it. This will increase customer loyalty and overall business revenue. Sounds…
Let’s say you’ve just discovered an amazing CRM system that you’d love to see implemented at your place of work. You email it to your boss, and call to discuss this new holy grail you’ve found. Only, your boss doesn’t seem as enthused about it as you… Oh no! Is this the end of automated…
For all businesses, growth is essential in order to keep up with the competition. Small and medium-sized businesses also have to factor in budget limits and a quick time frame for making their mark on the world. Growing with a limited budget can be a difficult task for anyone, but SMBs are discovering that Cloud CRM makes it…
RingCentral’s customer call management features are now available within the 1CRM customer relationship management (CRM) platform. 1CRM already provides a wealth of information and powerful insights to business users, and when integrated with RingCentral, we now provide a more comprehensive view of customer interactions, in addition to smoother operational workflow. Detailed Description: 1CRM for RingCentral seamlessly…
Whether you’re considering a Cloud CRM solution – or moving to the cloud in general – you might have a few concerns over security. And you wouldn’t be alone. Microsoft conducted a survey that reported 60% of SMB’s had concerns about data security in the cloud, 45% worried about losing control over their data and 42% doubted the reliability…
Get ready to update your 1CRM system to version 7.8 this week! You’ll discover new integrations, enhanced customization options, customer satisfaction surveys, and be the first to purchase Flex – our brand new flat design theme. Discover the new and exciting features that make 1CRM the ultimate CRM platform to grow your business in today’s competitive market! This…