Customers are the heart of every business, and excellent customer service is what keeps everything pumping. Creating a uniquely pleasant experience for your customers is what can set you apart from competitors and increase customer loyalty. It’s not as hard as it sounds either. There are a few basic skills that you can implement today…
Working in a small business is unlike anything else. It doesn’t matter if you’re the owner or another member of the team, you’re guaranteed to wear multiple hats regardless of your role. Whether that means taking on additional sales or operations responsibilities if you’re a marketer, or trying to do a little bit of everything…
LEADING CLOUD-BASED BUSINESS APPS GetApp has released their quarterly ranking of the top 25 cloud-based business apps in different categories. Upon investigation, there are over 200 CRM solutions on GetApp, and over 1000 Cloud-based business apps, so we’re pretty blown away that 1CRM came in at #12 in the ranking of the top 25 cloud-based…
CRM software isn’t just for high tech businesses… [gap height=”5″ /] It’s for every business – big and small! Every business owner needs a way to stay organized, effectively grow their business, and nurture their customer relationships. [gap height=”10″ /] While the rolodex may have been sufficient in the old days, modern businesses have discovered how…
During this exciting week at CeBIT 2015, 1CRM has released version 7.7! With more white space and a splash of colour, 1CRM 7.7 is the new fresh face of the CRM marketplace. And the changes aren’t just skin deep – there are many new and exciting features to help you grow your business and save…
When it comes to small business CRM every business required different features. However, there is a core set of features that small businesses should make sure that CRMs include to make sure that the solution you choose will work for you now and in the future. The last thing you want to have to deal…