In 2025, our mission is to make 1CRM the best it’s ever been! Our top priorities are ensuring rock-solid application stability, delivering exceptional code quality, and achieving a seamless transition to the all-new 1CRM 9. Following its full launch in January, we’ll focus on incorporating features inspired by feedback from our amazing community. Additionally, we’ve outlined some exciting stretch goals we hope to tackle as bonus enhancements, time permitting. Together, let’s make this a groundbreaking year for 1CRM!
- 1CRM 9, The next generation of 1CRM – we have spent the last four years rewriting 1CRM in a more modern technology stack including a whole new application that sits atop of the rewritten codebase. This API first, standalone application will allow us to bring to you more features, better code quality and future proof software.
- In Progress – Due January.
- Kanban Charts – We want to flex our new technology stack as soon as possible by delivering a feature a lot of you have been asking for. We’ll be adding Kanban Charts to key Sales & Marketing, Order Management, Project Management and Customer Service modules.
- In Progress – Due Quarter One.
- Electronic Signatures Bundle – We wish to create a new tier of 1CRM that will offer more exclusive options to customers, including the ability to purchase a set number of Electronic Signature projects to use per month. This solution will leverage an already existing integration with the brilliant ConsignO Cloud.
- In Progress – Due Quarter One.
- Tooltips – By adding additional context to the labels of fields, we feel that we can help deliver a better user experience to your teams. Be ready to define extra context by hovering over a ‘?’ on both custom and standard fields.
- In Progress – Due Quarter One.
- Containerized Deployment – In an effort to modernize our DevOps we will be releasing 1CRM as available in a container. For our on-premise customers we hope that this simplifies your own DevOps, as for our 1CRM Cloud customers, we will all benefit from the improvement for scalability, management and deployment of 1CRM applications and upgrades.
- Backlog – Due Quarter Two.
- Regulation and Compliance Activity Tracking – We plan to work on and improve our audit tracking capability to show more data regarding regulated activity.
- Backlog – Due Quarter Two.
- High Availability / Disaster Recovery – Building on our work to containerize 1CRM we plan to offer a high availability / disaster recovery option with 1CRM Cloud. On-premise customers will also be able to benefit from this work to provide their own solution.
- Backlog -Due Quarter Three.
- Single Sign-On -We intend to develop a plug for a modern SSO experience that will initial be deployed to work with our sister CIAM solution CitizenOne and Microsoft’s Azure AD. Please feel free to contact us if you wish to integration 1CRM with any other SSO providers.
- Backlog – Due Quarter Three.
- Extension Marketplace -By adding the ability for our community to list their own extensions in a 1CRM marketplace we believe that we’ll all be able to work together to deliver an even better 1CRM. Initial listed as a page on 1crm.com we would love to extend that to an in-app offering.
- Backlog – Due Quarter Four.
Stretch Goals / 2025.
- Artificial Intelligence – It’s a solution that has taken our industry by storm and we know already that we are ‘late’ to the party. We believe that of the majority of AI integrations available in the CRM market 1CRM has the ability to have the best, this is due to the architecture and database discipline that 1CRM has maintained over the previous twenty years. Those that are skilled with report building with know just how incredible the ability to fetch data from within 1CRM is. Our promise is that when we do this, we will do it in the best possible way, with maximum attention to data privacy and security.
